Terms Of Sale
TOS AS OF FEB 1 2025
Located in Kanata, Ontario CANADA
Worldwide shipping.
By purchasing from Exquisite Geckos you agree to the following:
ALL SALES ARE FINAL!
*new* PAYMENT PLANS!
Payment plans are a privilege not a right!
You MUST fill out my waiver form to be eligible!
details and conditions are listed in the form.
I am standing very firm on this form and taking it very serious. No excuses or exceptions.
Please do not request a payment plan if you cannot complete the order.
-SHIPPING IS AN ADDITIONAL COST!!!
Msg us for quote.
USA starting at $265usd+
-Receipts are sent after payment for proof of purchase.
- All payments are non-transferable
IF you have buyers remorse you can abandon your order but no refund will be given.
Please be responsible when placing an order as this is not my responsibility to refund.
- We use reptile express international to ship.
-I will hold all geckos until a safe weather window opens.
We only ship out Monday-Wednesday.
- I am not responsible for geckos once in your possession.
I must be notified of a DOA or shipping issues within 30 mins of delivery time stamp without exception.
Failure to do so voids any resolution. A sealed unboxing video is required for proof of a DOA to obtain a full store credit.
Store credit is issued if any issues arrise for the animal cost only.
- Failure to respond to arrange shipment within 7 days of receiving my message causes you to lose your order.
- I have the right to refund and cancel your order at any point should we feel I no longer want to do business with you.
- Tail drops or cosmetic issues during a hold or shipment is nonrefundable.
- If a gecko on hold becomes ill, passes away or escapes (god forbid), you will be notified immediatley and refunded in full.
I check pores at the time of these pictures and price as such. This does not guarantee their sex unless stated male or female.
I do not offer extra pore checks every time requested sorry.
I do not offer additional pictures or videos, I do my best to capture them best I can only due to the fact of the volume of holds and my hectic schedule, I simply just do not have the extra time, I apologize.